Terms of Service

Last Updated: October 15, 2026

OVERVIEW

Welcome to Leonren Jewelry ("Leonren," "we," "us," or "our").

Leonren Jewelry is an online jewelry brand operated by Taiyuan Chaocheng Trading Co., Ltd. (太原晁成商贸有限公司), a company registered in the People's Republic of China.

We operate the website https://leonren.cc, offering jewelry and related products to customers worldwide.

Our online store is powered by Shopify, an e-commerce platform that enables us to sell products and services online. Leonren is responsible for its products, customer orders, and customer service.

By accessing our website, using our services, or placing an order, you agree to these Terms of Service and the policies referenced herein, subject to applicable law.

Please read these Terms carefully before using our website.

Nothing in these Terms limits or excludes mandatory consumer rights or statutory protections available to you under applicable law.

SECTION 1 — ONLINE STORE TERMS

By using our website, you confirm that you are legally permitted to enter into a purchase agreement in your jurisdiction or have appropriate permission from a parent or legal guardian.

You agree not to use our website or products for unlawful or unauthorized purposes.

You must not transmit viruses, malware, or any other harmful code that could damage or interfere with our website or services.

We may restrict access to our services where reasonably necessary to protect our customers, website, or business.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse or cancel orders for legitimate reasons, including suspected fraud, unlawful activity, payment verification issues, product unavailability, or shipping restrictions.

Where appropriate, we will make reasonable efforts to notify affected customers.

You may not reproduce, distribute, resell, or commercially exploit our website content without prior written permission, except as permitted by applicable law.

Section headings are provided for convenience and do not affect the interpretation of these Terms.

SECTION 3 — PRODUCT INFORMATION

We strive to provide accurate descriptions of our jewelry, including materials, gemstone specifications, dimensions, finishes, and product features.

Our products may include moissanite gemstones, 925 sterling silver, and additional finishes as specified on individual product pages.

We make reasonable efforts to display product colors and details accurately. However, slight differences may occur due to lighting, photography, and individual screen settings.

Product measurements and weights may be subject to minor manufacturing tolerances.

Moissanite is a distinct gemstone and is not a diamond. Where diamond equivalent weight (DEW) is provided, it is used as a size comparison and does not represent the actual weight of a diamond.

Nothing in this section affects your rights if a product is defective, misdescribed, or does not meet applicable legal requirements.

SECTION 4 — PRICING AND AVAILABILITY

Product prices are displayed on our website and may change from time to time.

Price changes will not affect orders that have already been accepted, except where permitted by applicable law.

Prices are displayed in the currency indicated on the website or at checkout.

Any applicable shipping charges and taxes collected at checkout will be displayed before you complete your purchase.

Product availability is subject to inventory and fulfillment capacity.

We reserve the right to correct genuine pricing, description, or availability errors.

If an error materially affects an order, we will contact you and provide appropriate options, including cancellation and a refund where applicable.

SECTION 5 — ORDERS AND ACCEPTANCE

When placing an order, you agree to provide accurate and complete billing, contact, and shipping information.

After placing an order, you will receive an order confirmation email.

We may contact you if additional information is required to process or fulfill your order.

We reserve the right to cancel orders for legitimate reasons, including unavailable inventory, suspected fraud, unsuccessful payment verification, or shipping restrictions.

If we cancel an order after payment has been collected, we will issue an appropriate refund in accordance with applicable law.

Customers wishing to request an order change or cancellation should contact info@leonren.cc within 12 hours of placing the order.

We will do our best to accommodate requests before processing begins. Changes or cancellations cannot be guaranteed once processing or shipment has started.

SECTION 6 — PAYMENT METHODS AND SECURITY

We accept the payment methods displayed at checkout, which may include major credit and debit cards, PayPal, and other supported payment options.

Payments are securely processed through authorized third-party payment service providers.

Leonren does not have access to your complete payment card details.

Available payment methods may vary depending on your location, currency, and checkout configuration.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

SECTION 7 — SHIPPING AND DELIVERY

Leonren ships to eligible destinations displayed at checkout.

Our standard shipping arrangements are as follows.

United States

• Standard Shipping: FREE on all orders

• Estimated Delivery: 7–11 business days

Canada, United Kingdom, European Union, Australia & Other Eligible Destinations

• Standard Shipping: $10.00 USD

• FREE Shipping on orders of $99.99 USD or more

• Estimated Delivery: 7–11 business days

United Arab Emirates & Israel

• Standard Shipping: $10.00 USD

• FREE Shipping on orders of $129.99 USD or more

• Estimated Delivery: 7–11 business days

Orders are normally prepared and dispatched within 1–2 business days.

Delivery estimates are calculated from the date an order is placed and include processing time.

Delivery times are estimates rather than guaranteed arrival dates. Customs clearance, public holidays, weather conditions, and carrier disruptions may occasionally cause delays.

Import Duties & Taxes

No Additional Import Charges Upon Delivery

Leonren covers applicable import duties and import taxes for all destinations we ship to.

Customers will not be required to pay additional import duties or import taxes upon delivery.

Any applicable import charges will be handled by Leonren or our shipping partners.

Sales taxes or other taxes legally required to be collected at checkout will be displayed before purchase.

Shipping availability, charges, and applicable checkout taxes are confirmed before payment.

For complete details, please review our Shipping Policy.

Nothing in this section limits your legal rights concerning delayed, missing, or undelivered goods.

SECTION 8 — RETURNS AND REFUNDS

Leonren offers eligible customers a 30-day return period beginning on the date of delivery.

Standard returns are accepted for eligible items that are:

• Unworn and unused

• Undamaged and in their original condition

• Returned with their original packaging

Earrings may be returned within 30 days of delivery — unconditionally; the return conditions above do not apply to earrings.

Customized or personalized jewelry may also be excluded from standard returns, subject to applicable law.

Customers are responsible for standard return shipping costs, including returns due to a change of mind, unless otherwise required by law.

Approved refunds are generally issued to the original payment method within 5–7 business days of approval.

Original shipping charges, if any, are generally non-refundable except where required by applicable law.

To request a return, contact info@leonren.cc with your order number and return details.

Please do not send items back without receiving return instructions.

For complete return eligibility, procedures, and refund information, please review our Return & Refund Policy.

Nothing in this section limits statutory cancellation, withdrawal, refund, or consumer guarantee rights.

SECTION 9 — 180-DAY WARRANTY

Leonren jewelry is covered by a 180-day warranty against manufacturing defects.

This warranty applies to eligible defects in materials or craftsmanship under normal use.

The warranty does not ordinarily cover:

• Normal wear and tear

• Accidental damage

• Damage caused by misuse or improper care

• Unauthorized repairs or alterations

If you believe your jewelry has a manufacturing defect, please contact info@leonren.cc with your order number, a description of the issue, and clear photographs.

We will review your claim and arrange an appropriate resolution under our warranty terms.

This commercial warranty is additional to, and does not replace or limit, statutory consumer rights or legal guarantees applicable to your purchase.

SECTION 10 — THIRD-PARTY SERVICES AND LINKS

Our website may contain links to websites, applications, or services operated by third parties.

These third parties may have their own terms, conditions, and privacy policies.

We are not responsible for the independent content or practices of third-party websites that we do not control.

We encourage customers to review the policies of third-party websites before using their services.

Nothing in this section excludes responsibilities that Leonren has under applicable law for services used to fulfill customer orders.

SECTION 11 — CUSTOMER REVIEWS AND SUBMISSIONS

If you submit a review, photograph, testimonial, suggestion, or other content to Leonren, you confirm that you have the necessary rights to share that material.

You grant Leonren a non-exclusive, royalty-free license to display, reproduce, and use content you voluntarily submit for purposes reasonably connected with our website, products, and business, subject to applicable privacy and consumer protection laws.

We will not knowingly publish private personal information without an appropriate legal basis or authorization.

We may remove submissions that are unlawful, fraudulent, abusive, misleading, or infringe the rights of others.

We do not require customers to leave positive reviews, and we do not knowingly publish fabricated customer reviews.

SECTION 12 — PRIVACY AND PERSONAL INFORMATION

Your use of our website and the processing of personal information are governed by our Privacy Policy.

Our Privacy Policy explains how personal information may be collected, used, stored, and shared.

Please review the Privacy Policy available on our website for further information.

For privacy-related questions, you may contact info@leonren.cc.

SECTION 13 — WEBSITE ERRORS AND CORRECTIONS

We make reasonable efforts to keep our website accurate and up to date.

Occasionally, information may contain typographical errors or inaccuracies involving product descriptions, prices, promotions, shipping charges, delivery estimates, or availability.

We may correct these errors and update website information when necessary.

Where a correction materially affects an order already placed, we will contact the customer and provide appropriate remedies in accordance with applicable law.

SECTION 14 — PROHIBITED USES

You agree not to use our website or services to:

• Violate applicable laws or regulations.

• Infringe intellectual property, privacy, or other legal rights.

• Submit fraudulent, false, or misleading information.

• Transmit viruses, malware, or harmful code.

• Attempt unauthorized access to our systems.

• Interfere with website security or functionality.

• Engage in harassment, threats, or unlawful discrimination.

• Conduct unauthorized commercial scraping, spam, phishing, or fraudulent activities.

• Circumvent website security measures.

We may restrict access or take other appropriate action in response to violations.

SECTION 15 — DISCLAIMER AND LIMITATION OF LIABILITY

We make reasonable efforts to maintain a secure, accurate, and reliable website.

However, we cannot guarantee that our website will always be available without interruption, technical errors, or temporary maintenance.

To the maximum extent permitted by applicable law, Leonren is not responsible for losses caused solely by events outside our reasonable control.

Nothing in these Terms excludes or limits liability for fraud, willful misconduct, personal injury or death caused by negligence where such liability cannot lawfully be excluded, or any other liability that cannot be excluded under applicable law.

Nothing in these Terms limits your statutory rights relating to defective products, delivery failures, refunds, consumer guarantees, or other mandatory legal protections.

SECTION 16 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising directly from your unlawful use of our website or your infringement of third-party rights.

This provision does not require consumers to compensate Leonren for losses caused by Leonren's own breach of contract, negligence, or unlawful conduct.

SECTION 17 — SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be limited or removed to the extent necessary.

The remaining provisions will continue to apply where legally permissible.

SECTION 18 — TERMINATION

You may stop using our website at any time.

We may suspend or restrict access where reasonably necessary because of unlawful activity, security threats, or material violations of these Terms.

Termination does not affect rights or obligations that arose before termination, including outstanding orders, refunds, warranties, and applicable consumer rights.

SECTION 19 — GOVERNING LAW AND CHANGES TO THESE TERMS

These Terms of Service and contractual relationships arising from purchases made through Leonren Jewelry shall be governed by the laws of the People's Republic of China, excluding its conflict-of-law rules, except where mandatory consumer protection laws applicable to the customer require otherwise.

For customers residing outside China, including those in the United States, United Kingdom, and European Union, nothing in these Terms shall deprive them of mandatory consumer protections or legal remedies available under applicable law.

We may update these Terms of Service from time to time.

Updated Terms will be published on this website with a revised effective date.

Changes will not retroactively remove rights or obligations arising from orders already placed, except as permitted or required by applicable law.

SECTION 20 — CONTACT INFORMATION

Leonren Jewelry is operated by Taiyuan Chaocheng Trading Co., Ltd. (太原晁成商贸有限公司), a company registered in the People's Republic of China.

Brand Name: Leonren Jewelry

Legal Business Name: Taiyuan Chaocheng Trading Co., Ltd. (太原晁成商贸有限公司)

Registered Business Address: No. 76 Jianshe North Road, Wenmiao Subdistrict, Taiyuan, Shanxi Province, China

Country of Registration: People's Republic of China

Customer Support Email: info@leonren.cc

Website: https://leonren.cc

For questions regarding these Terms of Service, orders, shipping, returns, refunds, or warranty claims, please contact our customer support team.

We aim to respond to customer inquiries within 24 hours.

Thank you for choosing Leonren Jewelry.

Timeless Beauty, Made to Shine.